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How to Create an Appointment

From the calendar, from the form or from the booking link — three ways.

Beginner· 3 min read· Last updated: 2026-05-05· 198 people found this helpful
There are three ways in: **1. Click a slot in the calendar.** The fastest route — click an empty slot, pick the customer and service in the small form, and save. **2. The + New appointment button.** The large button at the top right — for multi-staff bookings (hair and nails at the same time, say) and multi-service bookings. **3. The booking link.** The customer books themselves — the appointment lands on your calendar automatically and an SMS goes out. **The D-CCM engine.** It separates active from passive time — a colour service may run 90 minutes while the staff member is only busy for 30 of them. That is what lets a second customer into the same slot. **Conflict warning.** If you try to double-book a staff member or exceed capacity, the system warns you. ⚡ Keyboard: press `N` to open a new appointment instantly.

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