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Auto-charging No-show Fee

Charge a missed appointment automatically through Stripe or iyzico.

Advanced· 3 min read· Last updated: 2026-05-05· 49 people found this helpful
**1. Prerequisite.** Online booking and Stripe pre-authorisation must both be on. **2. The customer gives a card** while booking — Stripe pre-authorises it. **3. Marking the no-show.** Thirty minutes after the appointment time, a staff member marks “No-show”, or the system does it at your threshold. **4. Automatic charge.** The webhook fires, the fee is taken through Stripe, and the customer gets an email and an e-archive invoice. **5. Disputes.** If the customer objects, you can refund it from the panel. 📊 A monthly no-show report shows total fees, the refund rate and what the policy saved you.

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