Automation Basics — Trigger + Action
An automation is a rule that says “when X happens, do Y” Example triggers - A new customer is added - An appointment is marked as a no-show…
No-show Recall Automation
The scenario A customer misses their appointment → hours later an automatic WhatsApp message with a discount Setting it up: Automations …
New Customer Drip Flow
Three messages to a new customer over two weeks — this is where loyalty starts Message — immediately (appointment completed) - Email: “Wel…
