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Staff Performance

Revenue, customer satisfaction and the no-show rate.

Intermediate· 3 min read· Last updated: 2026-05-05· 41 people found this helpful
Staff → Performance: **Metrics.** - Monthly revenue - Appointment count (completed / cancelled / no-show) - Customer satisfaction (1–5 NPS) - Repeat-customer rate - Average service duration **Comparison.** Set against other staff in the same role. **Targets.** Define a monthly revenue target and see progress as a percentage. **Bonus.** Staff who beat the target get an automatic bonus (Settings → Payroll → Bonus rule). 📊 A **PDF report** for the year-end review, in one click.

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